Unopened products
Eligible unopened items should remain complete, unused, and in resalable packaging with their invoice.
ORDERS / SHIPPING / RETURNS
A clear path when plans change.
Contact the store before sending or bringing back a product. Eligibility depends on condition, category, and inspection.
Opened components
Opened hardware is inspected for damage, missing parts, activation, and use before any return decision.
Shipping responsibility
Use safe packaging and an approved return method. Original delivery charges may be non-refundable unless the item is confirmed faulty.
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